Staples Moncton at 111 Trinity Drive, in Moncton

The most complete information about Home goods Staples Moncton in Moncton

About Staples Moncton

The Staples Moncton is a Canadian national Home goods company located in Moncton, New Brunswick. To figure out why customers choose Staples Moncton and to assess the reputation of the company, check the latest reviews on this page. Also, you can add your own review with the latest experience of cooperation with this company.

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Reviews

  • 1
    Jennifer Rietzel
    Posted Jan, 15 2019
    I purchased Quickbooks accounting software at full price two weeks ago from Staples as I usually do each spring. At the time I had a conversation with the cashier asking if I would be able to get a price guarantee if it were to come on sale at a later time which it usually does in the spring. She checked the system to see if it would be coming on sale in the next two weeks but it couldn't find a sale so she told me to hang onto my receipt and it would be no problem to get a price guarantee. The following week, I noticed it was on sale for $180 off so I brought in the flyer and my receipt to get the price guarantee. The cashier tried but was unsuccessful so she called in the floor manager. The floor manager told me they needed the product in order to honor the price guarantee. Something about needing the serial #. So I made another trip back to the store with the product (disc, product registration, start up guide, receipt, etc.) only to find out that they needed the box! I asked to speak to the store manager and he refused to provide the price guarantee or a return without the box. Why was I not told to hang onto the box or that the box was the key to the whole thing? Not only by the cashier but also the floor manager?! I went home and dug through the garbage and retrieved the box and made a third trip to Staples which will be my last and I have purchased furniture and supplies there for years for our business. Terrible service!
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